Customs clearance is the process of completing the required customs formalities and documentation so imported or exported goods can legally proceed through the relevant customs process.

Common documents may include a commercial invoice, packing list, bill of lading or airway bill and applicable import or export documentation. Exact requirements depend on the shipment, product and applicable regulations.

Clearance time varies depending on the shipment, documentation, customs requirements, inspection, classification and other regulatory factors. A fixed clearance time should not be assumed for every shipment.

Customs clearance support can be provided for both import and export shipments, subject to the nature of the goods, destination, origin and applicable customs requirements.

Useful information generally includes the type of goods, shipment value, quantity, origin, destination, mode of transport and available shipping documents. Additional details may be required depending on the shipment.

Duties and taxes may depend on factors such as product classification, customs value, origin and applicable regulations. Any estimate should therefore be treated as subject to confirmation against the applicable customs requirements.

Missing or inaccurate documentation can lead to additional processing, requests for clarification or delays. Reviewing the documentation before submission can help reduce avoidable issues.

The level of support depends on the shipment and services required. Assistance may include documentation, classification support, customs coordination and communication throughout the clearance process.